Aura

Community Guidelines

18+ platform

You must be at least 18 to use Aura — to create an account, stream, chat, follow, send or receive gifts, or moderate. Being 18+ does not mean explicit content is allowed. Aura is not an adult-content platform.

These guidelines apply everywhere on Aura. Creators may add extra rules for their own rooms, but creator rules can never override Aura Community Guidelines.

Nudity & explicit sexual content

Aura is 18+, but it is not an adult-content platform.

  • · No nudity or pornography
  • · No sexual acts, simulated sexual acts or masturbation
  • · No sexual services or solicitation
  • · No intentionally sexually explicit broadcasts

Sexual exploitation

Zero tolerance. Accounts are removed immediately.

  • · No sexual exploitation of any kind
  • · No grooming or predatory behaviour
  • · No nonconsensual intimate content
  • · No sexual content involving minors, in any form

Harassment & bullying

Everyone should be able to take part without being targeted.

  • · No targeted harassment or stalking
  • · No repeated unwanted contact
  • · No serious intimidation
  • · No unwanted sexual harassment
  • · Do not encourage others to attack a person

Hate

Attacks on who someone is are never allowed.

  • · No hateful attacks based on protected characteristics
  • · No dehumanising abuse or slurs
  • · No hateful symbols or coordinated hate campaigns

Threats & violence

Aura is not a place to threaten or glorify harm.

  • · No credible threats of violence
  • · No encouragement of serious violence
  • · No intentionally displaying extreme graphic violence

Scams & fraud

Protect the community's money and trust.

  • · No phishing or malicious links
  • · No fraudulent giveaways
  • · No impersonation for financial gain
  • · No financial scams or manipulating users into fraudulent transactions

Privacy & doxxing

Private information stays private.

  • · Do not reveal someone's home address or phone number
  • · Do not reveal precise or current location
  • · Do not share private financial information
  • · Do not share other sensitive personal information without permission

Spam & manipulation

Keep rooms readable and rankings honest.

  • · No bot spam or repetitive advertising
  • · No malicious links
  • · No fake engagement
  • · No attempts to manipulate Aura's systems

Dangerous or serious illegal activity

Aura may not be used to cause real-world harm.

  • · Do not facilitate serious criminal activity
  • · Do not intentionally endanger other people

Ban evasion

A suspension or block must be respected.

  • · Do not create or use another account to get around an Aura suspension
  • · Do not use another account to get around a creator block

How Aura enforces the rules

Warning

A private notice explaining what broke the rules.

Content removal

A stream, clip or message is taken down.

Temporary restriction

Chat, gifting or streaming paused for a period.

Temporary suspension

The account is locked for a set time.

Monetization restriction

Gifting or earnings paused while under review.

Permanent ban

The account is removed from Aura.

Aura does not use a rigid three-strike system. Enforcement depends on:

  • · Severity of the violation
  • · Context around what happened
  • · Any previous violation history
  • · Risk to other people on Aura

Aura may skip intermediate steps for serious violations.

Who can take action

Creator / Room owner

  • · Assign and remove Moderators
  • · Delete messages, warn, timeout, mute and block viewers
  • · Configure blocked words, chat filters and slow mode
  • · Configure follower-only chat and whether links are allowed
  • · Temporarily pause chat
  • · Report users to Aura and review who they've blocked
  • Issue platform-wide Aura bans

Moderator

  • · Delete chat messages
  • · Warn viewers
  • · Issue temporary timeouts
  • · Mute viewers from chat
  • · Block viewers from this creator's room
  • · Report users or content to Aura
  • Access creator earnings or payout information
  • See private supporter spending
  • See private creator information or communications
  • Change creator account information
  • Issue platform-wide Aura suspensions

Aura Safety Admin

  • · Review reports, livestreams and chat messages
  • · Remove violating content and end livestreams
  • · Issue warnings, suspensions and permanent bans
  • · Apply monetization restrictions
  • · Review repeat violations and appeals
  • Be assigned by creators — Aura Trust & Safety staff only

VIP never overrides safety

Member, Bronze, Silver, Gold, Diamond and Crown users follow exactly the same guidelines. VIP status never grants moderation immunity, and moderators never see spending information when making a decision.

Questions or safety concerns

support@auralivenow.com